Computer Generated Solutions Acquires Leading Chilean Contact Center Solutions Provider Prego S.A.

Founded in 2000, Prego S.A. is one of the foremost call centers in Latin America. The Company,  a leading business processes and information technology outsourcing provider,  is known for its outstanding customer service and expertise in call center services for companies in the retail, telecommunications, finance and healthcare verticals, among others.

This purchase is aligned with CGS’ strategy to provide tailored solutions and highly personalized services to its multinational customers.   CGS will add significant capacity to serve the growing Spanish speaking market in the United States and grow their existing business in Latin America and Europe.

“Today, there are over 400 million Spanish speakers globally; 29 million US residents speak Spanish at home. This represents an enormous market that our customers have asked us to serve” said Phil Friedman, President and CEO ofCGS. “Our investment in Chile will allow our clients to gain a competitive edge in these markets and receive consistent high quality support around the globe.”

CGS has appointed Nicolas Kokaly, an experienced contact center professional, to lead Prego in this new and exciting chapter.

For more information about Prego, please visitwww.pregost.cl